Steps of the Repair Process

(1) One Call. All the Answers
Priority 1 Automotive Group Collision Center Customer Care Department Handles All Important Details for You in an Emergency: Vehicle Drop Off, 24/7 Flatbed Tow Truck Service, Coordination of Rental Vehicle and Claims Assistance. 

(2) Estimate, Authorization, Repair
Please click to Schedule an Appointment for a Courtesy Estimate of the Repair. Assistance Available for Insurance Repair Claim. Schedule the Repair. Repair Performed by Highly Qualified Technology Professionals.

(3) Disassembly and Re-Inspection
Vehicle Disassembled. Secondary Inspection Performed to Determine Hidden Damage. Supplemental Report and Digital Images are Sent to the Insurance Company for Approval. Additional Parts Ordered.

(4) Structural Repair & Body Repair
Technicians Undertake Structural and Body Repair, Panel Replacement, Cosmetic Repair, and Corrosion Protection Assuring the Manufacturer's Original Specifications for Proper Fit, Look, and Alignment.

(5) Multi-Step Paint Refinishing
Chemically Clean the Auto Body, Prep, Prime, Block, Seal, Tap, Bag, Mask and Match Manufacturer's Car OEM Paint Color with Advanced Waterborne "Glasurit Basecoat System's Ultra-Luxury Superior Technology Paints.

(6) Mechanical & Final Inspection
Mechanical Repair, Reassembly, Wheel Alignment, Air Conditioning,  Test Drive, Final Quality Inspection and a Full Auto Detail. The Repair Process is Completed. Customer Notification to Confirm Pick-up / Delivery Date.
TOWSON COLLISION CENTER
1765 E. Joppa Road 
Parkville, MD 21234

CALL
410-823-3400

HOURS
Monday - Friday: 7:30am - 5:30pm
Saturday - Sunday: Closed

ROCKVILLE COLLISION CENTER
5812 Wicomico Ave
Rockville, MD  20852

CALL:
240-283-8800

HOURS
Monday - Friday: 7:30am - 5:30pm
Saturday - Sunday: Closed


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